Unlock the insights that matter

Convert reviews, chats, surveys, emails, call transcripts, support tickets, social media… into actionable insights and trends, to better meet the CX | UX challenge.

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TRUSTED BY

Unlock the insights that matter

Convert reviews, chats, surveys, emails, call transcripts, support tickets, social media… into actionable insights and trends, to better meet the CX | UX challenge.

Book a demo

TRUSTED BY

viavoo named in the 2022 FW500 ranking of French Tech companies

Leverage natural language, using AI

Behaviours, feelings, expectations, claims, emotions… viavoo AI taps into customer feedback and conversation to provide meaningful data for marketing, CRM teams and other Customer Experience stakeholders.

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Consumer Insight

Consumer feelings or expectations about a product or service, a marketing campaign

Customer Journey

NPS, CSAT and CES root-cause analysis. Risk monitoring. Customer retention.

Customer Care

Customer Intent classification. Named Entities Recognition. Quality monitoring.

Make data speak your way

Bring verbatim data to life with interactive charts visualization. Carry out meaningful analysis about your products, services, customer journey, apps, competitors… Gain deeper insight into the customer experience and market trends.

→ About features

integrations

Multiple source, in one place

email

live chat

call

survey

reviews

social

40+ INTEGRATIONS

40+ INTÉGRATIONS DISPONIBLES

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