viavoo | Unified Customer Feedback Analytics

Unified Customer Feedback Analytics, using AI.

We help brands gain actionable insights across the voice of customer, conversations and social media, in one place. Effortlessly.

TRUSTED BY

viavoo named in FW500 2021 & 2022

CX Paris 2019, 2020, 2021 & 2022 Awards

customer intelligence

viavoo AI turns text into actionable insights and trends

Our platform reveals the emotions, topics and data that matter in multi-source customer feedback, giving brands the insights they need for quick and confident decisions.

Endless waiting
at
checkout ...
and
no distancing.
To avoid !

I tried twice
to
cancel my order
n°20736
with an
error message

I love
this
aloe vera
skincare cream
it gives me
youthful and glowy skin

Platform

Unified Customer Feedback Analytics

Gather

Get a comprehensive view of 100% customer feedback by gathering multiple sources in one place.

Analyze

Get deep insight into customer | user | product experience in few clics with data visualization.

Activate

Supercharge your CRM data and automate customer-facing conversational processes.

Gather

Get a comprehensive view of 100% customer feedback by gathering multiple sources in one place.

Explore

Get deep insight into customer | user | product experience in few clics with data visualization.

Activate

Supercharge your CRM data and automate customer-facing conversational processes.

Analyze 100% customer feedback

Conventional feedback analytics don’t give you the full picture. Our AI platform is natively multi-sources.

email

live chat & messaging

call transcript

survey

online review

social media

See integrations

Ready to start?

Contact us for a demo!

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